Despatch & delivery of your order...
We endeavour to despatch all orders placed before 4:00pm (Monday-Friday) within 48 hours of receiving the order, subject to stock availability and security checks. Orders placed outside of this time will be processed the following working day. However, during times of peak seasonal demand (Valentine's Day, Father's Day, but especially Christmas) there may be a slight delay in the despatch of your order, so please check our homepage for details and allow extra time for delivery.


There is a 'delivery time' link on products that are out of stock. If for any reason there's a major delay with the expected delivery time, we'll contact you and explain the situation. Where we ask you to 'contact us for ordering information', ask us everything you want to know in the email that pops up and we'll get back to you.

All orders delivered to mainland UK addresses are despatched via Royal Mail or a 24hr secure courier service, so you should normally (see above notes about seasonal demand) receive your items the following working day after we despatch them - ie. 2-4 working days after you have placed your order. Please allow a couple of days extra delivery time for Scottish Highlands & Islands or Northern Ireland.

Delivery to International addresses...
All orders delivered to International addresses are normally delivered using international courier services. You can expect to receive your items within 3-14 working days after you have placed your order.